Cancelation Policy

Membership in the Vape Industry Business Exchange as a VIBE Retailer and/or VIBE Partner is voluntary. Fees are automatically charged to your card that we have on file. It is our goal to provide our members enough benefits* to be worth a minimum of three times the monthly fee cost, so if you don’t feel you’re getting that, we’ll want to know where we went wrong, and hope that you will be willing to share that with us so we can improve.

Regardless, if you change your mind at any time during the first 30 days of your membership, we will promptly refund your membership fee payment upon written request.

Thereafter, you may cancel at any time with 5 days’ written notice prior to your scheduled payment date, effective as of the last day of your most recent payment period. For example, if your fee payment is scheduled to be charged on the 15th day of each month, if you cancel by the 10th, you will not be charged for the following month. To satisfy the “In writing” requirement, simply select the menu item “Contact Us” at the top of the page and let us know.

*Membership Benefits Include:

Group Buying Program

Whether you’re a solo player, a chain or part of a franchise, our buyers group collectively has the power of hundreds of shops, affording you the lowest tier pricing for hardware and juice.

Brand Testing

Test market VIBE Certified™ eLiquid Brands with no upfront costs and no risk. The VIBE Guaranteed Sale Program™ is a win-win solution for vape retailers and manufacturers.

Industry Advocacy

We believe in responsible and appropriate regulations, so joining VIBE also means you’ve joined the fight, a portion of your monthly VIBE membership is contributed to important causes such as R2B Smoke Free Coalition.


Our marketing and technology experts can help you drive your business to the next level in profit and sales.


Through our relationship with VapeMentors, the largest vape consultancy and developer of online training programs, we bring the world’s top Thought Leaders to your business.

Legal Guidance

The vape industry is a minefield of legal questions post deeming regulations. We guide you through the maze of regulations and restrictions to keep you out of trouble and in business.